Accessibility at CHAMFEST
Our priority is to make CHAMFEST a celebration of everything we love about Chamonix, and we want everyone to share in that celebration with us. If you don't find the information you need to know below, get in touch using the contact form below.
Tickets for carers & personal assistants
For those who require assistance when attending CHAMFEST, we provide one free ticket for their personal assistant or carer.
Attendees with disabilities should buy their adult ticket as normal, and then contact us via the form below to request the second ticket free of charge.
For those with child and teen tickets, a free carer or personal assistant ticket may also be provided free of charge, but the child or teen must be accompanied by a paying adult ticket holder, who may be the carer or personal assistant.
The deadline for applying for free personal assistant tickets is 1st June 2018.
Please do not buy a ticket for your personal assistant or carer, as this will not be refunded. We will not be able to refund any tickets holders whose status changes at a later date.
How do I contact you to discuss my access needs?
Contact us via the form at the bottom of this page, and we will get back to you as soon as possible.
How accessible is the site for CHAMFEST?
CHAMFEST is a green-field site which takes place at Les Planards on the field used for beginner skiing in the winter.
There is parking adjacent to the festival site; otherwise, access from the main road is via an uneven trail, which is also used by cars.
The festival site is fairly flat, however as with any festival held outdoors, the terrain can be uneven in places and if it rains it may get muddy.
There is free parking adjacent to the festival site with a limited number of parking spaces reserved for visitors with disabilities.
There are accessible toilets on-site at CHAMFEST.
Chamonix is a town that loves its dogs, and your assistance dogs are welcome at CHAMFEST. There will be a water point on the festival site and all owners are expected to clean up after their dog. Other family dogs will be welcome at the festival on Sunday 17th June.
Some CHAMFEST performances may include strobe lighting, however as the festival is based outside, many zones and events will be accessible to visitors sensitive to strobe. Please contact us via the form below if you need more information.
Viewing the main stage
Most zones and areas of the festival are outdoors or in open marquees, with no access restrictions aside from the terrain. The performances which take place on the main stage will have a dedicated viewing area for people with restricted mobility.